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insights15 min read

Why Every AI Payment System Gets User Experience Wrong

From OpenAI to Anthropic to countless AI startups, payment UX is broken. Users face surprise charges, anxiety about costs, and no control over spending. Here is why current approaches fail and what users actually need.

BA

Blaise Albuquerque

Founder, Bear Billing

#User Experience#Payment UX#Product Design#AI Pricing

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