Question 1

How does cost attribution work?

Accepted Answer

The SDK captures request metadata (customer ID, feature, model) alongside cost data. We aggregate provider costs and attribute them to individual requests, then roll up to customer-level margin reports.

Question 2

Do I need to replace my existing billing system?

Accepted Answer

No. Most teams start with Margin Analytics to see customer-level profitability. Keep your existing billing setup while you analyze margins. Usage-Based Billing is a separate product that works alongside or replaces existing systems via Stripe.

Question 3

What pricing models does the system support?

Accepted Answer

Flat rate, volume pricing, tiered/graduated pricing, and hybrid (base fee + usage). The pricing scenario studio lets you model any combination against historical usage data.

Question 4

How long does integration take?

Accepted Answer

SDK integration typically takes 1-2 hours. Dashboard configuration depends on your data sources. Founding cohort members get direct onboarding support.

Question 5

What data is collected and how is it secured?

Accepted Answer

We collect request metadata and cost data. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). No raw prompts or customer PII. You own your data and can export or delete it anytime. SOC 2 Type II compliance is in progress.

Question 6

What is founding cohort pricing?

Accepted Answer

Founding cohort members pay at-cost only—infrastructure costs with no platform markup. No monthly minimums. Pricing for post-cohort customers will be set collaboratively based on usage patterns.

Question 7

What if I only have a few customers?

Accepted Answer

The system works at any scale. Smaller customer bases mean faster integration and clearer data. Many teams find it easier to establish cost tracking early.

Question 8

Can I test with sample data first?

Accepted Answer

Yes. Upload sample CSV files to model pricing scenarios before connecting production data sources. This lets you evaluate the pricing scenario studio before full integration.

Frequently Asked Questions